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Expert Medical Insight, Remotely

Not sure if you need to travel? Our remote consultation service gives you direct access to Jiahui's internationally trained specialists from the comfort of your home. Make an informed decision before committing to travel.

  • Written second-opinion reports delivered within 3-5 business days
  • Live video consultations with specialists via secure platforms
  • Multidisciplinary team (MDT) review for complex cases
  • Preliminary treatment plan and cost estimate provided

Two Ways to Consult

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Written Second Opinion

Upload your medical records, imaging (CT/MRI/X-ray), and pathology reports. Our specialist reviews everything and provides a detailed written report in English (or your language) covering:

  • Assessment of your current diagnosis
  • Recommended treatment options at Jiahui
  • Expected treatment timeline
  • Preliminary cost estimate range

Turnaround: 3-5 business days

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Live Video Consultation

Face-to-face video consultation with your matched specialist using a secure, HIPAA/GDPR-compliant platform. Ideal for:

  • Discussing treatment options in detail
  • Asking specific questions about your condition
  • Getting a feel for the doctor before traveling
  • Planning your treatment timeline

Book within 7 days of submitting records

How to Request a Remote Consultation

1

Submit Your Inquiry

Fill out the contact form and select "Remote Consultation" as your concern. Upload available medical records.

2

Doctor Matching

Our medical team reviews your case and matches you with the most suitable specialist(s).

3

Consultation & Report

Receive your written report or join your scheduled video call. Ask questions and get clarity.

4

Decision & Planning

Decide if you'd like to proceed with treatment at Jiahui. We'll help you plan your travel and treatment timeline.

Request Remote Consultation